Who we are
Our website address is: https://karonenterprise.co.in.
1. Collection of Your Information
When you use our Platform, we collect and store information you provide, including:
- Name, contact number, email ID, delivery address.
- Payment details (processed via secure third-party gateways like Razorpay – we do not store your card or UPI details).
- Browsing history, purchase history, preferences, and device/IP details.
We may also collect feedback, messages, or inquiries you submit on our website or social media platforms.
2. Use of Your Information
Your personal data is used for:
- Processing and fulfilling your orders.
- Delivering products and providing customer support.
- Communicating offers, discounts, and promotional campaigns (via email, SMS, WhatsApp).
- Improving our services, website performance, and customer experience.
- Detecting and preventing fraud, unauthorized transactions, or illegal activities.
3. Sharing of Personal Data
We may share your information with:
- Payment gateway providers (Razorpay, UPI, banks, etc.) to process payments.
- Delivery/courier partners to deliver your orders.
- Marketing and business partners (for promotional communication, only with your consent).
- Government authorities, if required by law.
We do not sell or rent your personal data to third parties for commercial gain.
4. Cookies & Tracking
Our website may use cookies and third-party analytics (like Google Analytics) to analyze browsing patterns and enhance user experience. You can disable cookies in your browser, but some features of the site may not function properly.
5. Data Security
We use industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and by using our Platform, you accept inherent security risks.
6. Choice/Opt-Out
You can opt out of receiving promotional communications by contacting us at our support email or by using the unsubscribe option in emails/SMS.
7. Children Information
Use of our Platform is permitted only for individuals above 18 years of age. We do not knowingly collect data from minors.
8. Data Retention
We retain your data only as long as required for fulfilling orders, legal obligations, fraud prevention, or business needs.
9. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at the email below. You may also withdraw consent for marketing communications at any time.
10. Changes to this Policy
We may update this Privacy Policy periodically. Please check this page regularly for updates.
11. Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer – Karon Enterprises
Office Address: 906, Tilak Gali, Kashmiri Gate, Delhi – 6
Email: karonenterprise@gmail.com
Phone: +91-8882821220
Last Updated: September 2025